Subscription center
Refill the routine—not the confusion.
See the difference between one-time, subscription, and preorder purchases; understand the recurring choice before checkout; and find the fastest route to manage an existing delivery.
Before recurring checkoutSee the savings, size, and schedule before you subscribe.One bottle. Three different promises.
Choose the purchase type on purpose.
The product and cart should name what you selected. Stop if the purchase type, timing, price, or variant does not match what you intended.
Buy it once.
One order, one shipment, and no recurring delivery authorization. Choose this when you are trying a product or do not want automatic refills.
Shop oilsRefill on a schedule.
Eligible choices display the selected frequency, recurring price, savings, and terms before checkout.
See subscription optionsBuy once, ship later.
A preorder is not a subscription. It is a one-time purchase with an expected shipping message attached to the selected variant and cart line.
Ask about timingBefore the first subscription order
Read four things before you authorize recurring charges.
A good subscription should be convenient because it is transparent—not because cancellation is hard to find.
Product and exact size.
Confirm the oil, bottle size, dispenser, current availability, and whether the chosen variant is eligible.
Delivery frequency.
Choose the timing displayed in the subscription selector. Select a schedule that reflects how quickly you realistically finish the bottle.
Recurring price and savings.
Review the price and savings shown for your exact product, size, and schedule before authorizing the order.
Management and cancellation terms.
Understand how to reach the subscription portal and the terms you authorize before completing checkout.
Already subscribed?
Start with the link tied to the subscription email.
Subscription access is associated with the order and customer email. Use the same email address when asking for help so the team can identify the correct record.
Open the order message.
Look for the subscription-management link in the emails connected to the subscription order.
Try your account.
Sign in with the same email address used at checkout and look for the related order or subscription controls.
Open my accountReview the next delivery.
Check the product, size, price, timing, address, and available change controls before saving an update.
Ask us when blocked.
Send the subscription email and order number. Do not include payment-card details or account passwords.
Contact usCannot find the controls?
Use the subscription email. Keep passwords private.
Tell the family team what you are trying to change and include the related order number. Never send a password, full payment-card number, or account verification code.
Quick answers